Reporting an outage: AIVA BI

Modified on Wed, Apr 10, 2024 at 10:49 AM

If you're looking to report an outage for AIVA BI, please ensure to fill the following information in the ticket form:

1. How many Query Models/Reports/Integrations are affected? - Giving us an estimate of the number of reports/modules affected will help us prioritize the issue accordingly. If there are multiple breakages, please report in the following format:

Models - 2

Reports - 1

Integrations - 1


2. Provide the URL to where you are experiencing the issue - Share us the URL where you're experiencing the issue. Providing us the URL helps us to narrow down the issue in order to assist you efficiently.



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