Types of tickets to submit - Exchange

Modified on Thu, Feb 20, 2025 at 4:45 PM

Types of tickets to submit

  • Web Issue

    • Issues navigating on the web, data not populating, unable to export reports, orders/events not visible, workflow issues.
  • Integration Issue

    • Event posting failures, not receiving events, unable to post orders. Outage and or connectivity issues.
  • Administrative Issue

    • Login issues, password resets, new account creations, admin requests. Party ID management.


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